![]() ![]() In the middle towards the bottom locate the disk number from earlier.This will allow us to view the drive’s health. Now click on Disk Management on the left-hand side.Document the disk number provided in this window (Disk 1, Disk 2, etc…).Right click on your external drive listed under Disk Drives. ![]() If you see the drive is detected here continue reading. First check the Disk Drives section in the middle window by double-clicking it.On your keyboard, hold the Windows Key ( ) down and press R.If using a USB adapter, try connecting it without the adapter or use a different adapter.įor advanced troubleshooting steps select your operating system:Ĭheck both Device Manager and Disk Management in the Computer Management console:.If using a surge protector or power strip, plug the power adapter directly into the wall outlet instead.(Desktop Drives).No light could indicate the power adapter is not connected to power. ![]() Desktop Drives typically require a power adapter.
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